Frequently Asked Questions
What can I expect from your company?
We strive for highest quality costumes, supplies, and performances. Our princess will arrive fully in costume and entertain for your party. She brings all her own supplies and will do whichever activities were included in your package. She will sing, play games, and will always make sure to stay for photos!
Why do you need a deposit for an event? How do I pay this balance?
The deposit reserves your date and time of your party. Due to the amount of inquiries we receive this deposit saves your date so nobody else can book on it! The deposit is $50 and is non-refundable. After you fill out your booking form, our site will automatically send you directly to the Paypal page to pay the deposit. You do not have to create an account to do so either! However, if you do not pay the deposit within 72 hours, we unfortunately will reopen your spot. If you'd like to rebook or change your date/selected character you are more than welcome to do so. But the same deposit will be required.
Do you do charity events?
ABSOLUTELY! Please either call us at 972-838-3050 or shoot us an email at
What if I need to cancel?
If you need to cancel or reschedule, please let us know as soon as you can. If it's in enough advances time we can happily reschedule for you and use the deposit you already paid. However if you let us know last minute (5 days or less), you will have to pay an additional deposit to rebook. ALL DEPOSITS ARE NON-REFUNDABLE.
Will you guys cancel on me?
We come to parties rain or shine. The only time we would even need to cancel is in emergency. If it's OUR fault and we need to cancel on you (only in emergency, or death) which will hopefully never happen, your deposit will absolutely be refunded to you.
Do I need to provide anything for the performer?
Our princesses bring everything they need to host your party! All we ask if you provide a table and chairs (a place to do hair and makeup) an open space to set up and play, and water for our performer! Everything else will be taken care of by us!
Do you accept gratuity?
Absolutely. Our actresses are highly trained. Gratuity isn't included in our prices, so if you feel like our performer did an excellent job, then you are more than welcome to tip whatever you feel is appropriate.
How far in advance should I book?
We ask you to book AT LEAST a month in advance. Plus the further out you book, the more likely you are to get the date, time, and princess you've requested! We do not always accept last minute bookings.
Do you have any other policies?
Yes, we do! Please refer to our Policies page or contact us with any policy questions!